Frequently Asked Questions
Everything you need to know about our handcrafted products and services.
What is the typical shipping timeframe for Inland Craft orders?
Standard orders are processed within 2-3 business days. Depending on your location, shipping typically takes 5-7 business days. You will receive a tracking number via email as soon as your package departs our warehouse.
Do you offer a warranty on your handmade items?
Yes, we stand by our quality. All Inland Craft products come with a 1-year limited warranty against manufacturing defects to ensure your craft lasts for years to come.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please note that custom-made or personalized orders are final sale unless they arrive damaged.
Are the materials used in your products sustainably sourced?
Sustainability is at the heart of Inland Craft. We prioritize ethically sourced raw materials and work closely with local suppliers to minimize our environmental footprint.
Can I request a custom design or bulk order?
Absolutely! We love working on unique projects. Please contact our support team with your specifications for a custom quote and estimated lead time for bulk production.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.